Privacy Policy

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

1. Information We Collect

When you visit our website, use our services, or make a purchase, we may collect the following types of information:

• Personal Information: When placing an order, you may be asked to provide your name, email address, shipping address, payment details, and phone number.
• Usage Data: We use Google Analytics and Facebook Pixel to understand how users interact with our website. This may include IP addresses, browser types, time spent on pages, and other analytical data. This data is collected in an anonymized or aggregated form and is used solely to improve our website and marketing strategies.

2. How We Use Your Information

We use the information we collect in the following ways:

• To process and fulfill orders placed through our website.
• To improve our website, customer experience, and product offerings.
• To send transactional emails regarding your purchase (e.g., confirmations, shipping updates).
• For marketing purposes via Facebook Pixel, only where you’ve consented (e.g., through cookie consent).
• To comply with legal obligations.

3. Use of Cookies and Tracking Technologies

We use Google Analytics and Facebook Pixel to analyze traffic and behavior on our site. These tools use cookies and similar technologies to collect and store data. You can manage your cookie preferences in your browser settings or opt-out of certain tracking through Google Analytics Opt-out or the Facebook Ad Preferences.

4. WooCommerce and Data Security

We use WooCommerce to power our online store. WooCommerce is a secure e-commerce platform that complies with privacy and data protection standards. All sensitive payment information is encrypted and processed securely via trusted third-party payment gateways.

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal data to outside parties, except as necessary to operate our website and fulfill your orders (e.g., payment processors, shipping companies).

6. Your Rights

You have the right to:

• Request access to your personal data.
• Request correction or deletion of your data.
• Withdraw consent for data use (where applicable).
• Lodge a complaint with a data protection authority if you believe your rights have been violated.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

📧 Email: info@vivosparks.com