Lifetime Warranty
Built to Last. Backed by Vivosparks.
Our Promise
At Vivosparks, we don’t just sell kitchen tools. We stand behind them for life. Every grinder is backed by our Limited Lifetime Warranty because we believe reliability shouldn’t expire. When you reach out, you’re speaking to a real person, not a chatbot or a third-party call center. We cover every Vivosparks grinder for life. No fine print. No excuses.
What’s covered
- Original purchase made from vivosparks.com
- Electrical or mechanical failure
- Material defects or malfunctions
- Normal household use
What’s not covered
- Products purchased from other retailers or platforms
- Normal wear and tear from regular use
- Cosmetic damage, misuse, or improper handling
- Damage from water exposure, accidents, or commercial use
How to make a claim
- Email support@vivosparks.com with a description and proof of purchase.
- Attach a photo or short video of the issue.
- Expect a response within 5 business days.
Your claim will be handled by our in-house team. We aim to resolve it quickly and fairly.
Need help faster?
Register your product by email
- Priority support – 24-hour response
- No need for proof of purchase
- VIP-only perks – giveaways and special offers
- Early product access
Send an email to support@vivosparks.com with the details below. Registration is optional; your warranty is valid with or without it.
Name: Email Address: Order Number / Proof of Purchase:
Limited Lifetime Warranty Terms
This warranty applies to original purchasers of Vivosparks grinders bought through authorized channels. It is non-transferable and valid for the lifetime of the product under normal household use.
Vivosparks reserves the right to determine whether a product qualifies for replacement or repair based on submitted documentation and standard consumer protection guidelines.