Here to help. We handle order questions, warranty, returns, and product tips. Most issues are solved in a few messages.

Email: support@vivosparks.com · Hours: Mon–Fri, 8:00 AM–6:00 PM ET

Quick links: Shipping · Returns & Refunds · Warranty

Tips for a faster reply
Include your order number and purchase email.
Write a short description of what happened.
Add a photo or a 10–15 second clip if it’s about the product.
What happens next

Our team reviews your message during support hours and replies to the email you provided. If we need more details, we’ll ask for them in the same thread.